Return and Refund Policy

Return

Your 100% satisfaction is important to us. If for any reason you are not 100% satisfied with your order, you may return any product in its original condition for a full refund within 14 days from delivery. Please note you are responsible for the return shipping costs and  the original shipping costs cannot be refunded.

If the product you receive is damaged or faulty in any way, or not what you originally ordered, please contact us at info@hollaface.co.uk with videos/images as proof. You may be entitled for replacement free of charge.

To be eligible for a return and refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refund (If applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will require your bank account information and process the refund due to you as soon as possible within 14 days.

If you have not received your refund within 14 days, please contact us at info@hollaface.co.uk

If you have any other issues, we are here to help.